รายงาน • Board Game Arena

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#95126: "Disconnected from Server, week after week after week"

fixed: บัคได้รับการแก้ไขแล้ว

179

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มีบางอย่างทำงานไม่ถูกต้องขณะใช้งานเว็บไซต์ (ไม่ใช่ระหว่างเกม)

เกิดอะไรขึ้น? กรุณาเลือกจากด้านล่าง

มีบางอย่างทำงานไม่ถูกต้องขณะใช้งานเว็บไซต์ (ไม่ใช่ระหว่างเกม)

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#	Status	Votes	Game	Type	Title	Last update

คำอธิบายโดยละเอียด

ประวัติการรายงาน

Aug 4 th 2023 15:50 • JoysJoy • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

This problem is now on Day 3 without changing, but it has happened for many days in the last few months and really really needs addressing.

Aug 4 th 2023 15:52 • JoysJoy • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

imgur.com/a/BbYE9Qr

Aug 4 th 2023 16:04 • Fitz_of_Rage • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

I'm experiencing the same issues. It was happening last night at 2300 (UTC-5). Things were working normally this morning until 945 (UTC-5) when the issue started again. This affects both mobile and desktop. This is the 5th time I've had this issue in the last month, and it has been intermittent.

Aug 4 th 2023 16:06 • Albatraous • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

This has been happening to myself the past few days. Mostly after 13PM GMT

Aug 4 th 2023 16:08 • FaeRowan • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

I am getting "move recorded, waiting for update" every single turn based game I am in. I need to refresh the page.

I am playing on the app on an android

Aug 4 th 2023 16:09 • Albatraous • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Seems to be if you refresh the moves are then shown, so likely an issue with the screen update.
Noticed when playing Can't Stop, it seems the logic is failing with Rolling new dice, as the options on my 1st throw were the only options going forward, even when I had spare tokens for other tracks.

Aug 4 th 2023 16:11 • tabicat • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

This has been happening to me since yesterday, on multiple devices.

Aug 4 th 2023 16:12 • Josh390 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

After taking an action on every game, I receive the following notice and it never progresses unless I refresh the browser. This occurs on desktop and mobile.
"Move recorded, waiting for update..."

Aug 4 th 2023 16:13 • Grrreg • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

This has been happening to me as well, off and on, for the past few days. I am on Chrome for iOS.

Aug 4 th 2023 16:17 • nobby_84 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Same as others that have commented. Having to refresh after every single action on any game for the past week for me. Getting to be not worth my time.

Aug 4 th 2023 16:18 • tabicat • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

This also affects the chat window. I don't see new messages unless I reload the page.

Aug 4 th 2023 16:28 • jjfoley • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Started 2-3 days ago. Now happens for every move I make, across all games. Includes middle steps, so if a choice needs to be made as a result of an action, Shift+R (on MacOS for the desktop app) or F5/refresh icon (on Chrome) is required for each interim step.

Aug 4 th 2023 16:30 • JoysJoy • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

I also can't see messages after sending them. Perhaps they are also stuck in the server?

Aug 4 th 2023 16:35 • Yellow_Snow • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

I am seeing this in every single turn-based game today. Some games are barely playable, after having to hit refresh multiple times per turn (everytime I see "Move recorded, waiting for update..."), some (like Luxor) won't work at all, when some of the information is lost when refreshing page and the game is stuck.
Chrome on Windows 10. Seeing the exact same behavior on Android.

Example game: boardgamearena.com/10/luxor?table=403778592

Aug 4 th 2023 16:36 • yowzah1 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Started yesterday, August 3, 2023, for me, and ongoing. Extremely annoying, enough so that I invoked a time joker for 4 days and will put BGA away for awhile until this is fixed. If it's not fixed, this will be a deal breaker.

Aug 4 th 2023 16:39 • LadySan • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

In both real time and turn based games, once I make a move it says "Sending move to server..." but in order for the move to register on my screen, I have to hit refresh. The same is true to see if my opponents have taken a turn. The same is true to send messages or to see if messages have been updated.

This is happening in every game I am or have played today Friday August 4, 2023.

Aug 4 th 2023 16:39 • yowzah1 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Forgot to include my tech details. I'm on a macbook pro, Ventura 13.3, Chrome 115.0. "Move recorded, waiting for update..." after every action, and need to refresh page to take the next step.

Aug 4 th 2023 16:46 • aluap_marie • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

I have to refresh between everything. It makes some games really difficult to play and is all around annoying. It says, "Move recorded waiting for update..." and doesn't ever update until I refresh.

Aug 4 th 2023 16:47 • GTSchemer • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Admins know and are investigating -- it requires a refresh every AJAX call.

Aug 4 th 2023 16:48 • GTSchemer • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Server admin says the refresh issue should now be fixed.

Aug 5 th 2023 18:48 • Ourob09 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

J'ai un message "Déconnecté du serveur de jeu!" depuis ce matin. J'ai essayé de réinitialiser le navigateur, cache, cookies, historique, etc... Rien n'y fait!

Aug 5 th 2023 18:49 • Ourob09 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

J'ai oublié de préciser : Firefox v116.0.1.

Aug 6 th 2023 15:26 • Fitz_of_Rage • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Experiencing this issue again. 8/6/23 @ 9:25 (UTC-5)

Aug 6 th 2023 23:50 • Fitz_of_Rage • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Happening again today. 17:45 (UTC-5)

Aug 6 th 2023 23:55 • crowdog • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Hello,
When I play any game, my action (move) doesn't validate! It says "move saved. Waiting for update"... and nothing happens! I have to press "F5" every time to validate my move.
At "luxor", I can't play my turn even if I press F5.
Is this a bug? Or what should I do on my PC to remedy the situation?
I'd like to point out that I've tried this with two different browsers (Chrome and Edge) and the problem is the same. I'd like to point out that both my browsers are up to date.
Thanks for the answer.
Kind regards

Hello,
Lorsque je joue à n'importe quel jeu, mon action (coup) ne se valide pas ! il est indiqué "coup enregistré. Attente de mise à jour"... et il ne se passe rien ! Je dois chaque fois appuyer sur "F5" pour mon tour se valide.
A "luxor" même en appuyer sur F5 je ne sais plus jouer mon tour de jeu.
S'agit-il d'un bug ? ou sinon que dois-je faire au niveau de mon pc pour remédier à cette situation ?
Je précise que j'ai essayé avec deux navigateurs différents (Chrome et Edge) et que le problème est le même, je précise que mes deux navigateurs sont à jour.
Merci pour la réponse.
Bien à vous,

Aug 6 th 2023 23:59 • GTSchemer • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Confirmed, same problem has happened again today (August 6).

Aug 7 th 2023 00:10 • kimaj82 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

This just started for me today.

I am getting "move recorded, waiting for update" every single turn based game I am in. I need to refresh the page anytime I do anything, which can be 3-4 times per turn in my current game. (Burgundy)

I am playing on a tablet in the Silk Browser.

Aug 7 th 2023 00:21 • DebbieMJ • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

same issue as reported by others on all my turn-based tournament games - only way to make the moves take effect is a refresh after every move...games are also not notifying when it's my turn in spite of leaving the browser(s) open...I'm hopeful that any negative karma incurred during this period due to inadvertent time outs will be retrospectively removed...?

Aug 7 th 2023 00:27 • Chreotho • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Same thing happened to me a couple of days ago, but today it is worse.
Instead of recording my move and requiring a refresh to see it, now it "says" Move recorded but if I refresh it goes back to the beginning of the phase as if I hadn't done anything.

Race for the Galaxy
Place a development

Mobile chrome Android.

Aug 7 th 2023 00:32 • Elonka • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

Same issue for me, using Chrome on Windows. Earlier today I kept getting "disconnected" errors (even though the game seemed to be playing fine). Then over the last hour or so, when playing turn-based games I get stuck in "Move recorded, waiting for update" and have to refresh the webpage after every move in order to progress. Which takes some fortitude!

Especially perplexing is that when I go to boardgamearena.com/serverstatus it banners, "The service is normal right now," when it clearly isn't. Often when I move between the "Number of moves played / games played / time spent" tabs, it shows the number of moves data, but the other two tabs just show up as blank. Then they come back, then they disappear again.

In checking "Number of moves" I see data for all the servers except for Server 1, which just shows as blank. I can't get any data on it, even when changing the timeframe to previous week/month/etc.

Looking at the other servers and comparing over the last week, it does look like we're coming off of normal peak usage, so it's my hope that as things lighten up, things will return to normal.

I do echo the request by some others above, it would be nice if there were a banner at the top of the BGA webpage (or maybe under News?) that says there is a slowdown and that the devs are aware of it and actively working the problem. Good luck!

Aug 7 th 2023 00:40 • figtree13 • นักพัฒนายังไม่ได้ทำซ้ำข้อผิดพลาด:

For the past 12 hours or so I'm getting stuck at "move recorded, waiting for update" on both Windows (Chrome) and mobile (Chrome on Android).

Aug 7 th 2023 08:51 • lordalx • บัคถูกยืนยัน โดยผู้พัฒนา:

Such behavior is a consequence of a transient network issue on one of the servers.

With our hosting provider, we are working to fix this at the moment, and we are closely monitoring the situation.

Aug 7 th 2023 14:10 • lordalx • บัคถูกยืนยัน โดยผู้พัฒนา:

A network maintenance occured this morning (CEST), I home this should have solved the current incident, but we'll keep it under close monitoring for a week at least

Aug 9 th 2023 13:11 • sesc • บัคถูกยืนยัน โดยผู้พัฒนา:

Problem seems to be back. A few minutes ago I tried to play some rounds in my turnbase games and after each input I had to press F5 to reload the updated game page showing my move before I could continue with the next action.

Aug 9 th 2023 13:12 • gsmatthijs • บัคถูกยืนยัน โดยผู้พัฒนา:

For me the problem has also returned

Aug 9 th 2023 13:26 • anzzzz • บัคถูกยืนยัน โดยผู้พัฒนา:

Stuck on "Move recorded, waiting for update", when refreshing the page, it does not record the points gained during that move.

Aug 9 th 2023 13:28 • Albatraous • บัคถูกยืนยัน โดยผู้พัฒนา:

Problem is back. F5 solves the issue, but have to do this for every, single, move.

Aug 9 th 2023 13:55 • mangepatate • บัคถูกยืนยัน โดยผู้พัฒนา:

I have the same problem, would it be on smartphone through the app or on computer with my netbrowser (Firefox or Safari). It's becoming really annoying !

Aug 9 th 2023 14:06 • Burning_Tyger • บัคถูกยืนยัน โดยผู้พัฒนา:

Same here in my Railways of the World game. Every time i click something, it states "Move recorded, waiting for update", and it remains there indefinitely.

Screenshot:
photos.app.goo.gl/T3SSywYdTRPKbXJN9

Sometimes if I then refresh, it will move to the next state. But currently, while trying to deliver a good, it's not advancing. Refreshing requires I attempt the move again. It seems it is not possible to advance the turn until this issue is alleviated or resolved.

Thank you for your efforts to resolve this issue.

Aug 9 th 2023 14:23 • bagpiper20 • บัคถูกยืนยัน โดยผู้พัฒนา:

Table #405193082
Move #59

Unable to use the paddock function in kingdom builder. After I select the tile I want to use the paddock on, I get "move recorded, waiting for update". If I refresh the page the tile is unselected.

Sep 19 th 2023 11:15 • lordalx • บัคได้รับการแก้ไขแล้ว:

this has been fixed and works properly from now on

Jan 2 nd 2024 23:33 • runnaman • บัคได้รับการแก้ไขแล้ว:

This issue still occurs when connected to my work's internet. Using the same devices at home or on 5G, I can take turns as normal. I'm not sure if it's something about this specific internet causing the disconnect or if it's something with the BGA servers.

Jan 8 th 2024 03:53 • TheTTT • บัคได้รับการแก้ไขแล้ว:

This issue started occurring today. Every action requires a screen refresh.

Jan 8 th 2024 05:09 • jesslc • บัคได้รับการแก้ไขแล้ว:

It was working normally for months but it has just started happening to me again this morning. I have to refresh the browser after every single move again

Jan 8 th 2024 08:02 • stationary • บัคได้รับการแก้ไขแล้ว:

This started happening for me again on the morning of 7 January, on all tables. Looks like it is consistently broken when connected through wifi (desktop or mobile app), but works correctly using the app over cellular data (same device).

Jan 8 th 2024 23:24 • Timberline • บัคได้รับการแก้ไขแล้ว:

I have been getting this issue for the past 2 days, where every action I take I have to refresh in order to progress.

Jan 9 th 2024 02:42 • joeybee420 • บัคได้รับการแก้ไขแล้ว:

I have been having this issue as well the past 2 days at least when using the BGA site on my computer. Seem to work okay on mobile app

Jan 9 th 2024 06:52 • ITrust • บัคได้รับการแก้ไขแล้ว:

Unfortunately, despite the inform that the bug was fixed, like many other users here I am also still facing the original issue where every move in turn based games requires a page refresh to update the game board.

Jan 9 th 2024 23:22 • Zoe Ripley • บัคได้รับการแก้ไขแล้ว:

I'm also having this issue today. Need to refresh the page after every movement to progress.

Jan 10 th 2024 07:21 • Pryorblackwood • บัคได้รับการแก้ไขแล้ว:

I have the same problem! Since yesterday I cannot make a single move without having to refresh the page! Also I cannot see anything written in any chat without having to refresh.

Jan 15 th 2024 22:11 • blackrat • บัคได้รับการแก้ไขแล้ว:

Same issue today. Was intermittent yesterday, but constantly today I have to refresh to move on.

Jan 16 th 2024 03:21 • lanire • บัคได้รับการแก้ไขแล้ว:

Also seeing this

Jan 16 th 2024 05:45 • Matt in the Hat • บัคได้รับการแก้ไขแล้ว:

It's back again. "Move recorded, waiting for update..." and nothing more until refresh.
And I bet all the refreshes increase the load on the servers.

Jan 16 th 2024 06:31 • nanojluc • บัคได้รับการแก้ไขแล้ว:

I have the same issue each move. I need to refresh (f5) at each clic.

Jan 16 th 2024 07:40 • sphyle • บัคได้รับการแก้ไขแล้ว:

I also need to refresh every move, this is really annoying for games which needs high clicks.
Also chat is not updated until the page is refreshed.

Jan 16 th 2024 23:23 • runtly • บัคได้รับการแก้ไขแล้ว:

I have been having this problem all day today both on mobile and desktop

Jan 17 th 2024 02:07 • StabbinRabbits • บัคได้รับการแก้ไขแล้ว:

I have had this problem all day in every game that I play and every action that I take. "Move recorded, waiting for update". Then I have to refresh after every action.

เพิ่มการร้องเรียน

โปรดเพิ่มอะไรก็ได้ที่เกี่ยวข้องในการทำซ้ำข้อผิดพลาดนี้หรือทำความเข้าใจกับข้อเสนอแนะของคุณ:

ID ของโต๊ะอื่น / ID ของตาเดิน
การกด F5 แก้ไขปัญหาหรือไม่
ปัญหาเกิดขึ้นหลายครั้งหรือไม่ ทุกเวลา? สุ่ม?
If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.

ยกเลิก อัปเดตรายงาน

#95126: "Disconnected from Server, week after week after week"

รายงานนี้เกี่ยวกับอะไร?

เกิดอะไรขึ้น? กรุณาเลือกจากด้านล่าง

เกิดอะไรขึ้น? กรุณาเลือกจากด้านล่าง

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